Engineering Leader - Infrastructure & Platform

The Role

At Candid Health, we're seeking an experienced Engineering Leader to support and enable our core Platform and Infrastructure teams in planning, executing, and delivering the Candid platform to our healthcare provider customers who rely on it for mission-critical financial and operational workflows.

This hire will report directly to our Head of Engineering, Jason Rosenfeld, and work closely with our Founders and Leadership team. Your scope of ownership will encompass Candid's scalability, reliability, application performance, data pipelines, developer experience, load testing, and AI tooling strategy.

The teams rolling up to you are responsible for building and maintaining key infrastructure components of a complex and and evolving architecture - their mandate is to uphold best-in-class quality, durability, and performance standards for the Candid platform. You will be responsible for guiding and collaborating with skilled engineers and tech leads, fostering their growth and ensuring they contribute effectively.

This role involves deeply cross-functional teamwork. Collaboration with company leadership, sales, and product teams will be crucial as you help define and execute our long-term product strategy. You will also partner closely with security, data privacy, and compliance teams to keep our customer data safe and secure, ensure disaster recovery scenarios, implement internal controls, etc.

To start, you'll manage at least 3 distinct teams:

1. Production Infrastructure: run our compute, networking, observability, data storage, and auth infrastructure
2. Developer Infrastructure: in charge of internal tooling, dev productivity, AI tooling, testing infra, languages + libraries, and CI/CD systems
3. Data Engineering: own data streaming, eventing and pub/sub infra, data warehouse, and data reporting infra.

What You’ll Do

• Act as a steward of results and deliver outcomes: Leveraging an expansive breadth of ownership for the priorities of both our teams and customers, you will have critical influence on balancing competing needs and managing tradeoffs.
• Oversee and lead implementation: Support your team in executing against the technical vision. Scoping projects and reviewing plans are a levered use of your time to achieve our collective vision. You’ll also become familiar with our codebase and drive best practices for design, delivery and collaboration across multiple organizations.
• Manage technical teams: Lead one or more efficient, successful, and motivated teams. Experiment with and implement the team systems that work to achieve your teams’ outcomes. Collaborate with product, leadership, and others within engineering to build Candid’s flagship products. You will influence direction for technical leads and individual contributors.
• Mentor and grow people: Investing in Candid’s growth means investing in the development of the people we hire. In this role you will help define pathways to grow for your team, both in formal performance management and organic opportunities to take on more scope.
• Define technical strategy: Partner with company and product leadership to understand and contribute to critical product components and company strategy. With that in mind, you will be entrusted to design the systems, architecture, and processes to build in order to hit short-term and long-term objectives.

Responsibilities

• Owning engineering practice, you are responsible for building and maintaining critical services and features
• Leading teams in planning, prioritization, tracking, through delivery of impactful results
• Supporting teams in achieving and preserving a high level of technical quality, reliability, and developer satisfaction
• Influencing partners and peers to identify obstacles to delivery and improve on our products while eliminating friction and redundancies
• Make data driven decisions on your sphere of ownership to continually improve reliability, performance, scale, and reduce operational load
• Diving deep into software architecture, leveraging domain knowledge to achieve business objectives.
• Recruiting exceptional engineers and managers in collaboration with Candid’s talent acquisition team
• Mentor and coach your direct reports and those around you, working with your peers to create healthy and well-executing teams that grow with equal velocity to the business

Qualifications

• B.S. or B.A in Computer Science, Computer Engineering, Math or other similar degree.
• 6+ years of experience in a Software Engineering Leadership position, as a Senior Manager, or Manager of Managers.
• Track record of successfully leading people and teams to build scalable and reliable distributed systems; including teams focused on Data and Infrastructure engineering.
• Demonstrated excellence in technical decision making; you know the right architecture and patterns to build functional, durable, and maintainable product.
• You know how to manage in multiple directions, including laterally and upward: you know how to advocate for yourself and your team: where to get into the weeds and where to delegate.
• You have successfully interviewed, hired, and mentored product focused engineering teams. You collaborate well with staffing partners and stakeholders through all phases of the hiring lifecycle and are a talent magnet.
• You’re a clear and concise communicator; you enjoy the challenge of explaining complicated ideas in simple terms, both in-person and in writing.
• You are based in (or willing to relocate to) one of the following areas: Denver, CO or San Francisco, CA.