About us

Encord is the universal data layer for AI that helps 300+ AI teams train and run models on the right data. Our platform indexes, curates, annotates, and evaluates data across the full AI lifecycle — from development through production.

Trusted by Woven by Toyota, AXA, UiPath, Zipline, and more. We're an ambitious team of 100+ working at the frontier of AI and have raised $60M in Series C funding from Wellington Management, CRV, Next47 and Y Combinator.

The role

You'll work directly with a Head of Robotics Operations on one of the most strategically important challenges in the business: building the human data supply chain that powers Encord's growth. As we push toward our most ambitious revenue targets, the ability to source reliable, high-quality human data at scale has never mattered more.

You'll own initiatives end-to-end — from scoping the problem to building the plan to delivering results. You'll connect teams, build frameworks, and turn priorities into action. If you're a few years out of consulting and want real ownership early at a company doing something that genuinely matters, this is it.

What you'll do

Own strategic initiatives end to end. Design and execute key programmes across our human data supply operations — defining goals, building plans, and driving them through to results.
Connect the dots across the business. Work closely with leadership to bring together internal teams and external partners through joint initiatives, ensuring priorities are clear and progress is moving.
Monitor the metrics that matter. Develop a deep understanding of the levers that move the business. Track and interpret operational performance data, and surface the insights that help leadership make better decisions faster.
Build processes that hold up at scale. Identify where things are breaking down and build the frameworks and playbooks that fix them properly — including finding opportunities to use AI to automate and improve how we work.
Solve hard problems. Dig into root causes, map the options, and recommend a clear path forward — balancing rigour with speed.
Grow university and community partnerships. Build and manage relationships with universities and research communities globally to expand and diversify our contributor network.
Drive the contributor rewards programme. Design and iterate on how we incentivise and retain human data contributors — building systems that scale with the network.

Who we're looking for

You operate like an owner. You don't wait for the full brief — you identify what needs to happen, structure the approach, and get it done.
You're highly coachable and hungry to grow. You ask good questions, act on feedback quickly, and consistently raise your own bar.
You're intelligent and intellectually curious. You can go deep on details without losing sight of the outcome.
You hold yourself to a high standard. Whether it's a partner relationship or an internal process, you do it properly.
You're ambitious. You want to be part of building something — not just working at it.

Experience Requirements

2–3 years of experience in management consulting, strategy, or a fast-paced operational role — consulting background strongly preferred
Strong structured problem-solving skills; you can turn an ambiguous challenge into a clear plan with measurable outcomes
Comfortable working cross-functionally and influencing without authority
Comfortable working with metrics, dashboards, and performance data to drive decisions
Interest in AI, data, or the future of knowledge work is a strong plus

Why Encord

Competitive salary and meaningful equity in a high-growth, Series C start-up
Clear, accelerated growth opportunities — within 12–18 months, you'll have the chance to specialise or step into a leadership track
Strong in-person culture: 3–5 days/week in our London office
Flexible PTO and generous paid vacation days
Annual learning & development budget
Comprehensive health coverage
Regular travel to meet the India team and attend global company events
Bi-annual company offsites, twice-weekly team lunches, and monthly socials

At Encord, we're building the AI infrastructure of the future. Today, the biggest challenge companies face in getting an AI product to market is actually not half as glamorous as it may seem: it's all about data quality. In fact, the success of any AI application today relies on the quality of a model's training data — and for 95% of teams, this essential step is both the most costly and the most time-consuming.

As ex-computer scientists, physicists, and quants, we felt first-hand how the lack of tools to prepare quality training data was impeding the progress of building AI. AI today is what the early days of computing or the internet were like, where the potential of the technology is clear, but the tools and processes surrounding it are still primitive, preventing the next generation of applications. This is why we started Encord.

We’re a team of 60 working at the cutting edge of computer vision and deep learning, backed by top investors, including CRV and Y Combinator, leading industry executives like Luc Vincent, former VP of AI at Meta, and other prominent leaders in AI. We are one the fastest growing companies in our space, and consistently rated as the best tool in the market by our customers.

Encord

Strategic Operations

About the role

About Encord