Hyperbound
Revenue Activation Platform
Solutions Engineer
About the role
About Hyperbound
Hyperbound (YC S23) is the Revenue Activation Platform, an agentic OS for sales that closes the loop between behavior, coaching, and execution. We're a system that changes what happens next, and we're reshaping the structure of our customers' sales orgs in the process.
As the inventors of AI sales roleplay, we help enterprise sales teams practice, measure, and scale top-performer behaviors. IBM, LinkedIn, Bloomberg, Supabase, Monday.com, Notion, and Vanta are just a few of the companies that trust us.
We 5x'd ARR last year and raised a $15M Series A led by Peak XV. Our team ships new features weekly and has close feedback loops with customers.
The category is exploding, and we're pouring gas on the fire.
The Role
Solutions Engineers own the front line of customer success, handling technical support, leading onboarding execution, and partnering with Account Managers to drive adoption and expansion. This role is a designed launchpad within 12 to 18 months, you'll either 1) grow into an Enterprise-Focused Solutions Engineer, the technical counterpart to our Strategic Account Managers, owning relationships with senior executives at some of the world's best-known brands. Or 2) move into a product management role, supporting new feature development and enhancements. You'll work directly with our founders, product team, and post-sales team, gaining the kind of full-funnel exposure that's rare this early in a career.
What You'll Do
- Own Tier 1 and Tier 2 technical support, serving as the first line of problem-solving for customers
- Run onboarding execution: configure integrations, set up workflows, and get customers to value fast
- Partner with AMs during implementations and expansions to validate technical feasibility and build demos or proof-of-concepts
- Monitor product usage, resolve adoption blockers, and coach end-users on workflows and features
- Surface support ticket trends to the product team, directly influencing the roadmap
- Build internal playbooks and customer-facing documentation to shorten time-to-value
- Automate repetitive workflows by creating self-service docs, chatbots, or lightweight tooling
What You'll Bring
- 0 to 2 years of experience in a technical, customer-facing role (support, solutions, consulting, or implementation); new grads welcome
- Comfort debugging workflows, exploring APIs, and picking up new systems quickly
- Genuine curiosity about enterprise software and how technical solutions get deployed at scale
- Ability to thrive in a fast-paced environment where you're helping shape the playbook, not just following one
- Strong communication skills, able to translate technical concepts for both end-users and senior stakeholders
Bonus Points
- Prior startup or high-growth company experience
- Interest in growing into an Enterprise SE, Product, or PM track
Compensation & Benefits
Salary: $100K-$120K
Equity: 0.03% - 0.04%
Health: Medical, dental, and vision coverage
Unlimited PTO
Office: In-office in SF 5 days a week, with daily lunches. Commuter and parking benefits
Interview Process
- Recruiter screen with James, Founding Recruiter (30 min)
- Hiring manager interview with Keshav, Head of Solutions Engineering/ Product Lead
- Role-specific assessment (technical troubleshooting or implementation exercise)
- Final onsite in SF with Co Founders (60 min)
- References + offer
We move fast, from first conversation to offer in 1 to 2 weeks. We'll be transparent at every stage.
Equal Opportunity
Hyperbound is an equal opportunity employer. We welcome applicants of all backgrounds, identities, and experiences. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you need accommodations during the interview process, let us know and we'll make it work.
About the interview
Interview Process
- Recruiter screen with James, Founding Recruiter (30 min)
- Hiring manager interview with Keshav, Head of Solutions Engineering/ Product Lead
- Role-specific assessment (technical troubleshooting or implementation exercise)
- Final onsite in SF with Co Founders (60 min)
- References + offer
About Hyperbound
We’re creating a new category of sales performance tech, meant to give sales orgs an unfair advantage when it comes to observing and replicating top performer behaviors.
We just closed $1M in NEW ARR last month and are about to grow from 15 → 30+ teammates by the end of the year. You’ll be joining right before a period of rapid scaling. You’ll have massive ownership over building the systems, processes, and operational backbone that allow us to scale without breaking. If you’re looking for rapid career mobility, Hyperbound is for you.
You’ll work directly with the founders, partner with enterprise customers like LinkedIn, Monday.com, Autodesk, Vanta, Tipalti, and G2, and help us scale at lightning speed. You’ll be operating from day 1, and we expect you to hit the ground running.
We’re the unquestioned leaders in our space, and we need a world-class operator to build the infrastructure that powers the next phase of growth.
